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Privacy Policy

Introduction

At PTV Shope (“we,” “our,” or “us”), we are committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://ptvshope.com or use our services, including our contact form for free trials. Please read this policy carefully. If you do not agree with the terms, please do not access the site or services.

1. Information We Collect

We collect the following information when you fill out the contact form on our website:

  • Personal Data:
    • Name
    • Email Address
    • Phone Number or WhatsApp Number
    • Device Details (if provided)
  • Technical Data:
    • IP Address
    • Browser Type
    • Operating System
    • Referring Website

All information collected is directly provided by you via the contact form.

2. How We Use Your Information

We use the collected information for the following purposes:

  1. Service Provision:

    • To process your request for a free trial and provide access to our services.

  2. Communication:

    • To contact you regarding your free trial, provide support, or respond to inquiries.

  3. Improvement:

    • To analyze user behavior and improve our website and services.

  4. Marketing (optional):

    • To send you promotional emails or messages, if consent is provided.

3. Legal Basis for Processing

We process your data based on:

  • Consent: When you provide information through the contact form, you consent to its use for the stated purposes.
  • Legitimate Interest: To improve our services and provide a better user experience.

4. How We Protect Your Information

We implement industry-standard measures to secure your personal information, including:

  • Encrypted data transfer using HTTPS.
  • Restricted access to collected data.
  • Regular monitoring of our systems for vulnerabilities and breaches.

5. Sharing Your Information

We do not sell or share your personal information with third parties, except in the following cases:

  • Service Providers: We may share data with third-party providers who assist in operating our website or services (e.g., email providers).
  • Legal Obligations: If required by law, we may disclose your information to comply with legal processes.

6. Your Rights

Under GDPR and other applicable laws, you have the following rights regarding your personal data:

  • Right to Access: Request a copy of the data we have collected about you.
  • Right to Rectification: Correct any inaccurate or incomplete information.
  • Right to Erasure: Request the deletion of your data, subject to legal obligations.
  • Right to Restrict Processing: Limit how we use your data.
  • Right to Data Portability: Receive your data in a structured format.
  • Right to Object: Opt-out of certain processing, including marketing communications.

To exercise these rights, contact us at [email protected].

7. Cookies and Tracking Technologies

We use cookies to improve user experience and analyze website performance. By using our site, you consent to the use of cookies. You can manage your preferences through your browser settings.

For more details, refer to our Cookie Policy.

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

  • Free trial request data: Retained for 12 months after submission.
  • Marketing data: Retained until you opt-out or withdraw consent.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their policies before submitting any data.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated “Last Updated” date. We encourage you to review this page periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

Last Updated: [19/11/2024]